Terms and Conditions

Last updated: 12 November 2026

Please read these terms carefully. If you have any questions, call us on 0466 268 405 before engaging our services.

About these terms

These Terms and Conditions apply to the services provided by UV TAX (ABN 50 677 385 214), a registered tax agent (TPB No. 26260509), and to your use of this website. By engaging us, completing our client information form or using this website, you agree to these terms.

If you have signed a Client Engagement Letter with us, that letter sets out the specific services we will provide. If there is any inconsistency, the Client Engagement Letter applies.

Our services

We provide tax, accounting, bookkeeping, payroll, business registration, SMSF, advisory and related services. The scope of each engagement is agreed with you before we start, usually in a quote, email or Client Engagement Letter. Work outside the agreed scope will be quoted separately.

Your responsibilities

Australia’s tax system relies on self-assessment, so you remain responsible for the accuracy and completeness of the information you give us. You agree to:

• Provide complete, accurate and up-to-date information and documents on time
• Tell us about all income, assets and circumstances relevant to the work
• Keep records that support your claims, generally for at least five years
• Review the documents we prepare and confirm they are correct before we lodge them
• Tell us promptly about any change in your circumstances, or any letter you receive from the ATO or other government agency

We rely on the information you provide and are not required to audit or independently verify it unless we agree to do so in writing.

Our responsibilities

We will perform our services with reasonable care and skill, in line with the Code of Professional Conduct under the Tax Agent Services Act 2009 and the standards of our professional bodies, the Institute of Public Accountants (IPA) and the Institute of Financial Professionals Australia (IFPA). We will act honestly and with integrity, keep your affairs confidential, and tell you about matters that affect your obligations.

Fees and payment

• Your first consultation is free and there is no obligation to proceed.
• We give you a fixed-fee quote before work starts. The quote is based on the information you provide; if the work turns out to be materially different, we will tell you and agree any change in fee before continuing.
• Payment is due by the date shown on your invoice. If you authorise us in writing, our fees may be deducted from a tax refund before it is paid to you.
• Third-party costs, such as ASIC or government registration fees, are payable in addition to our fees unless your quote says otherwise.
• We may pause work or withhold lodgement if fees remain unpaid, except where the law requires us to act.

Lodgement and deadlines

As your registered tax agent, we may be able to give you access to later lodgement due dates. To meet them, we need your complete information in good time. We are not responsible for penalties or interest that result from information being provided late, being incomplete or being incorrect.

Electronic communication and signatures

You agree that we may communicate with you by email, phone, SMS, WhatsApp and secure online portals, and that documents may be signed electronically. Electronic communication carries some risk, so please use the secure methods we provide for sensitive documents such as identity documents and bank details.

Privacy and confidentiality

We handle your personal information, including your tax file number, in line with our Privacy Policy and the Privacy Act 1988 (Cth). We keep your information confidential and only disclose it as described in our Privacy Policy or as required by law.

Ownership of documents

Documents and records you give us remain your property. Working papers we create in performing our services belong to us, but we will provide copies of your returns and statements on request. We keep records for at least five years, as required by law.

Website use

The information on this website is general in nature and does not take your personal circumstances into account. It is not personal tax, financial or legal advice. Please contact us before acting on any information on this site.

All content on this website, including text, graphics and logos, belongs to UV TAX or is used with permission. You may not copy or reproduce it for commercial use without our written consent. We aim to keep the website accurate and available, but we do not guarantee that it will be error-free or uninterrupted.

Limitation of liability

Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law or any other law that cannot lawfully be excluded or limited.

To the extent permitted by law, we are not liable for any indirect or consequential loss, or for loss arising from inaccurate or incomplete information provided by you, and our total liability in connection with a service is limited to re-supplying the service or paying the cost of having it re-supplied.

Ending our engagement

You may end our engagement at any time by telling us in writing. We may also end the engagement by giving you written notice, for example if fees are unpaid, if we cannot obtain the information we need, or if continuing would conflict with our professional obligations. You will be charged for work completed up to the date the engagement ends.

Complaints

If you are unhappy with our service, please contact us first. We will acknowledge your complaint promptly and work with you to resolve it fairly and quickly.

Governing law

These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of Victoria.

Changes to these terms

We may update these terms from time to time. The version published on this page at the time you engage us applies to that engagement.

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